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DoJiggy & GolfRegistrations
Registrations and Orders
Products & Items
Adding Products to an Existing Order
You would like to add items to an existing order. Perhaps someone has decided to purchase additional items or you are at the event and wish to charge the constituent for items.
To add items to an existing order, follow these steps.
and click on the order in question.
Scroll down to the
box, verify that the correct name is there. If you wish to add a product and associate it with a different person do the following
Click the Magnifying Glass icon. A pop-up window will open.
Type in the First OR Last name and click search.
Click on the correct name in the search results.
the Product you wish to add, along with the quantity and click the green
The order will be updated and show as incomplete for any additional amount of items added.
Charging the Order
If you have a credit card on file...
At the top of this screen, you will see a
Click the button, confirm/edit payment details, and press
Once the order has been successfully processed, the Order Status will be changed to
Alternatively, you may want to send a
Payment Retry Link
to the customer, which sends an email to the customer allowing them to edit their own payment details and resubmit.
At the top of this screen, Click the
Email Payment Retry...
Verify the subject line and the email address.
Edit the page body as necessary.
Updated: 26 Jun 2019 06:56 AM
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