Knowledge Base DoJiggy & GolfRegistrations Account & Subscription Information Domains & Hostnames

            Domain Validation for SSL Certificates

            Synopsis
            You have purchased the SSL Certificate and would like to know what the steps are for having the certificate installed.

            Solution
            In order to provision the SSL certificate, we need to verify domain ownership. We verify domain ownership through DNS Validation.

            DNS Validation 

            For DNS verification you or your DNS support person will need to make a change to the DNS records for your domain.  We will send you a special DNS record for your domain.  It does require a change to your domain DNS, which we cannot do for you - it requires a technician or support from your DNS service provider.

            Since each DNS provider is different you will need to contact your DNS service provider directly and ask them for directions on how to add a DNS CNAME record. For example, here is reference for adding a CNAME record for GoDaddy: https://www.godaddy.com/help/add-a-cname-record-19236
            CNAME Record Example
            We will send you DNS record data in the following format:
            1. Domain Name: example.com 
            2. Record Type: CNAME
            3. Host (Record Name): _5d6f4c79c2a575257bdc3fbbb7f021dd
            4. Points To (Record Value): _f9071917da97d76cf80ded6f144e87dd.acm-validations.aws.
            Using the GoDaddy example, the Host Record Name is pasted into the field for the Host, and the Points To Record Value is pasted into the Points To field.

            The period (.) at the end of the Points To field is required (some registrars may not allow them, but start with them first) as are the underscores (_) at the beginning of Host and Points To.  Make sure these are included (if permitted) or the validation may fail.

            Summary

            We will track the process of installing the SSL Certificate thorough a Support Ticket.  If you have already purchased your SSL Certificate and do not have a Ticket, you can open one by going to Help->Support, New Support Request from you admin dashboard.  Please provide the domain you wish to use for your website in the ticket.

            There are no other options for completing this process. We are required to follow these processes by our SSL provider.

            NOTE: Once Tech has verified your domain we will contact you to do the final configuration.  Click here for more information

            Updated: 23 Jul 2019 08:15 AM
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