Knowledge Base DoJiggy & GolfRegistrations Account & Subscription Information Ordering & Renewals

            Ordering or Renewing Your Subscription

            Synopsis
            You wish to order a subscription for a new or free trial account. Or your subscription is getting ready to expire and you would like to renew your service.

            Solution
            Please follow these steps to order or renew your service from last year, or contact your Partner/Sales representative.
            1. Go to the  DoJiggy ordering page  or the  GolfReg ordering page
            2. Find your product and click "Add to Cart"
            3. Click the "View Cart" button
            4. Verify the products in your cart, then click "Proceed to Checkout" ***
            5. Enter Billing details.
              NOTE : Be sure to use the Zip Code/Postal Code related to your credit card billing address.
            6. Enter your Hostname - it is necessary to add your Hostname (which is the first part of your DoJiggy website address, https://hostname.dojiggy.com/) so that the order will associate with your account.
            7. Select your payment preference, either Credit Card, or eCheck (available for US clients only - with an upper purchase limit of $1,000 USD). 
            8. Check the box next to "I have read and agree to the website terms and conditions".
            9. Click the Process Order button. 

            *** You do not need to login to the Customer Portal on the order page to compete the purchase.  That login is NOT related to your admin dashboard.  However, it is necessary to add your hostname in the purchase form. In this way, your order will associate with your account.

            After a successful purchase, the Customer Portal login will be created with the same email and password just used to order the product. Here you can review the expiration date and status of your subscriptions and print your receipt.
            NOTE: When you renew your site, all of your information from last year is stored for you. Please see the related article ' Restarting from last year's event ' for full cloning and restart instructions.  Subscriptions will auto-renew in future years, unless cancelled manually.  If your subscription has expired, we guarantee your data for only 30 days. However, we normally hold your data for up to 6 months. After that, your data will be purged and no longer available. Please contact us to see if your data is available.

            Feel free to Chat us by going to our Contact Us page, or call sales at (888) 436-1999, ext. 2, for ordering assistance. 

            Updated: 03 Jul 2019 02:45 AM
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