Knowledge Base DoJiggy & GolfRegistrations DoJiggy Engage Store & Orders

            Requesting Payment for Pending and Failed Orders for DoJiggy Engage

            Synopsis
            You have Pending and Failed Orders for DoJiggy Engage and wish to request payment.

            Solution
            Pending and Failed (Declined) Orders are not likely to complete without follow-up on your part.  To request Payment, do the following...
            1. Login to your DoJiggy Engage Dashboard
            2. Click WooCommerce->Orders from the main Menu
            3. Click on the Order Number/Name you wish to collect payment for



            4. In the Order actions section click the drop-down and select "Email invoice / order details to customer"



            5. Click the Action button to send the email

            When your constituent receives the email, they can click on the provided link to make payment. Doing this will automatically complete their order in the WooCommerce->Orders section.
            Updated: 6 days ago
            Helpful?  
            Help us to make this article better
            0 0