Knowledge Base DoJiggy & GolfRegistrations Payment Processing DoJiggy Payments by WePay

            (WePay) Failure - Reason Code(0004) Undefined risk token header.

            Synopsis
            What does the error: (WePay) Failure - Reason Code(0004) Undefined risk token header mean?

            Solution
            This means that the users browser could not render a risk token. This is a value that needs to be sent to WePay in order to process a transaction. This is a browser dependent issue, and only affects that user/session.

            You will need to check your Javascript settings, or try another computer or browser.

            If this problem continues please Submit a New Support Request from Help->Support in your administration Dashboard.

            Updated: 28 Dec 2018 12:08 AM
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