Why are some donations/pledges shown as Incomplete?
Synopsis Viewing your Orders Report, you see that some (or all) donations/orders are marked as Incomplete. When the payment status shows as Incomplete, you need to know why this happens.
There are several conditions that make a donation display asIncomplete:
There is no payment processor setup inTools - > Payment Settings.In this case, you will need toprocess all payments manually. Please note that this is not a recommended solution.
The pledge/donation was made perUnits of Effort- all these orders are chargedafterthe event when the actual units are verified by an administrator, and are therefore marked as Incomplete.
The donor selected to pay by Check or Cash. All Cash and check donations are automatically set to Incomplete. This way the administrator can keep track of those payments as they are received, marking the order as complete.