Why are username and password required for my donors?
Synopsis You have a Donations website and wish to make the donation process as streamlined as possible. Can you remove the username and password fields?
Solution The username/password information box and fields are required when a donor is making a recurring donation. This is so that they can access their account and data at any time.
When only one-time donations are requested, this box will not show and username/password will not be required. Donors that donate with a one-time donation are not required to create a username/password.