Knowledge Base DoJiggy & GolfRegistrations Donations Software Donations Configuration & Management

            Why are username and password required for my donors?

            Synopsis
            You have a Donations website and wish to make the donation process as streamlined as possible. Can you remove the username and password fields?

            Solution
            The username/password information box and fields are required when a donor is making a recurring donation. This is so that they can access their account and data at any time. 

            When only one-time donations are requested, this box will not show and username/password will not be required. Donors that donate with a one-time donation are not required to create a username/password.

            Updated: 07 Jan 2019 06:00 AM
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